We have further expanded our Board of Directors to include two new members, Rev. Cynthia Carter Perrilliat and Naveen Rajkumar....
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VitalTalk Conversations Blog
VitalTalk Expands Leadership as Two New Members Join Board of Directors
By David Schwartz
/ August 17, 2020
AUGUST 6, 2020 · PRESS RELEASE SEATTLE – VitalTalk, a nonprofit organization that provides clinicians evidence-based communication skills training surrounding seriously...
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Virtual Mastering Toughing Conversations (VMTC) Pilot Update
By David Schwartz
/ July 15, 2020
Last week, Steve Berns (UVM) course directed our very first VMTC pilot. VitalTalk's VMTC course consists of 3 live Zoom...
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Black Lives Matter
By David Schwartz
/ June 3, 2020
We have a responsibility to integrate diversity into all the things we do – from whom we train… to for whom we provide training.
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Communication In the Age of COVID
By David Schwartz
/ April 10, 2020
Communication skills are critical under normal circumstances, but now we are faced with constraining situations as a result of the...
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VitalTalk Faculty named as AAHPM Fellows
By David Schwartz
/ December 2, 2019
Congratulations to the group of VitalTalk Faculty who were just named to Fellow of the Academy of Hospice and Palliative...
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VitalTalk Faculty Named as Emerging Leaders
By David Schwartz
/ November 7, 2019
Recently AAHPM (The American Academy of Hospice and Palliative Medicine) selected a new 2019 class of Emerging Leaders based on...
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Using an “Explore” Statement to Respond to Patient Anger
By David Schwartz
/ December 11, 2018
https://vimeo.com/304241374
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Asking permission
By David Schwartz
/ July 23, 2018
https://vimeo.com/281135843 We just got back from Prague--and when we demonstrated asking permission there, our Czech colleagues told us it was...
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What’s missing from NEJM this week
By David Schwartz
/ June 14, 2018
https://vimeo.com/275071604 The latest issue of NEJM contains a Medical Decision Making case involving a 70 year old woman dying of sepsis and...
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Rapport Savings Account
By David Schwartz
/ May 22, 2018
https://vimeo.com/271178098/02f0a13d54 Have you moved too quickly to make plans for the next steps after delivering serious news but the family...
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Using Ask-Tell-Ask to Make a Recommendation
By David Schwartz
/ April 24, 2018
https://vimeo.com/266155415/021e582bdc How can you approach a patient who is resistant to one of your recommendations? Dr. Lynn O'Neill explains how...
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My talk with Seth
By David Schwartz
/ March 7, 2018
https://vimeo.com/258690720 I met Seth Godin last month and asked him if he had advice about communication with a patient as...
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Regulating Your Empathy
By David Schwartz
/ February 1, 2018
https://vimeo.com/254056063 When bluff & bluster are the new normal, empathy means more. But you have to know how to regulate...
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What’s a Headline?
By David Schwartz
/ November 16, 2017
https://vimeo.com/243086335 We've talked a lot about missing emotion cues. But giving information can be tricky, in a different way--so we're...
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Approaching Uncertainty
By David Schwartz
/ August 25, 2017
https://vimeo.com/231026848 Your patient just had a biopsy. The uncertainty is driving her crazy. What do you do? (Thank you for...
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Learning from an Expert Guru
By David Schwartz
/ June 21, 2017
https://vimeo.com/222576160 Anders Ericcson invented expertise research (think: deliberate practice)--and we've been following his work for years. Malcolm Gladwell mentioned his...
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Learning from Option B
By David Schwartz
/ May 1, 2017
https://vimeo.com/219623699 It's time to reboot the way we clinicians think about grief. Sheryl Sandberg talks about her experience here--and it's well...
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A Moment to Calibrate
By David Schwartz
/ April 26, 2017
https://vimeo.com/214348921 I don't usually visit cemetaries--they're usually staid and ceremonial. But this one was different. (Special thanks to our VitalTalk...
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When I’m Frustrated
By David Schwartz
/ April 14, 2017
https://vimeo.com/213207766 When we're frustrated with patients, what to do? What i learned in my training was not just ineffective--it probably...
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