Last week, Steve Berns (UVM) course directed our very first VMTC pilot. VitalTalk's VMTC course consists of 3 live Zoom...

We have a responsibility to integrate diversity into all the things we do – from whom we train… to for whom we provide training.

Communication skills are critical under normal circumstances, but now we are faced with constraining situations as a result of the...

https://vimeo.com/304241374

https://vimeo.com/281135843 We just got back from Prague--and when we demonstrated asking permission there, our Czech colleagues told us it was...

https://vimeo.com/275071604 The latest issue of NEJM contains a Medical Decision Making case involving a 70 year old woman dying of sepsis and...

https://vimeo.com/271178098/02f0a13d54 Have you moved too quickly to make plans for the next steps after delivering serious news but the family...

https://vimeo.com/266155415/021e582bdc How can you approach a patient who is resistant to one of your recommendations? Dr. Lynn O'Neill explains how...

https://vimeo.com/258690720 I met Seth Godin last month and asked him if he had advice about communication with a patient as...

https://vimeo.com/254056063 When bluff & bluster are the new normal, empathy means more. But you have to know how to regulate...

https://vimeo.com/243086335 We've talked a lot about missing emotion cues. But giving information can be tricky, in a different way--so we're...

https://vimeo.com/231026848 Your patient just had a biopsy. The uncertainty is driving her crazy. What do you do? (Thank you for...

https://vimeo.com/222576160 Anders Ericcson invented expertise research (think: deliberate practice)--and we've been following his work for years. Malcolm Gladwell mentioned his...

https://vimeo.com/219623699 It's time to reboot the way we clinicians think about grief. Sheryl Sandberg talks about her experience here--and it's well...

https://vimeo.com/214348921 I don't usually visit cemetaries--they're usually staid and ceremonial. But this one was different. (Special thanks to our VitalTalk...

https://vimeo.com/213207766 When we're frustrated with patients, what to do? What i learned in my training was not just ineffective--it probably...

https://vimeo.com/208908877 A body of research shows that emotions aren't what they seem--they're not pre-formed, not consistent between people, and don't...

https://vimeo.com/204409371 When your patient asks you to lead the prayer (& you're not the chaplain), what do you do? Hint: channel someone...