A Moment to Calibrate
Video

A Moment to Calibrate

https://vimeo.com/214348921 I don't usually visit cemetaries--they're usually staid and ceremonial. But this one was different. (Special thanks to our VitalTalk...
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When I’m Frustrated
Video

When I’m Frustrated

https://vimeo.com/213207766 When we're frustrated with patients, what to do? What i learned in my training was not just ineffective--it probably...
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Emotions Are Not Things
Video

Emotions Are Not Things

https://vimeo.com/208908877 A body of research shows that emotions aren't what they seem--they're not pre-formed, not consistent between people, and don't...
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Creating Space for a Spiritual Moment
Video

Creating Space for a Spiritual Moment

https://vimeo.com/204409371 When your patient asks you to lead the prayer (& you're not the chaplain), what do you do? Hint: channel someone...
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Resilience in a Time of Disruption
Video

Resilience in a Time of Disruption

A little bit of wisdom from Arianna Huffington, with a VitalTalk spin: if you're perpetually outraged, they win... https://vimeo.com/203203138
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Not Exactly a Goal
Video

Not Exactly a Goal

https://vimeo.com/199708365 Sometimes patients find the notion of a 'goal' daunting. They stammer, get tangential, and don't point you to their...
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What you have in common with Metallica
Video

What you have in common with Metallica

https://vimeo.com/192378031 Whoa, enough with the emotional rollercoaster already! Today, we get granular, in the emotional sense, and learn from Metallica. (Yes, the heavy...
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When patients say “I’m a fighter”
Video

When patients say “I’m a fighter”

https://vimeo.com/188609687 When you hear patients say "I'm a fighter", you might want to shake your head *no*. But you can...
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Adding a new skill
Video

Adding a new skill

https://vimeo.com/186447411 When you're busy at work, how do you add a new skill? Hint: it rhymes with 'bigger'.
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Talking to a colleague
Video

Talking to a colleague

https://vimeo.com/185086460 You can't use the same exact skills to communicate with a patient that you use with a colleague. (Hint:...
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Why values matter
Video

Why values matter

https://vimeo.com/179145269 Today our blog welcomes a special guest! Check out why Taylene wants her clinicians to ask “What’s important to...
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Why label your skills?
Video

Why label your skills?

https://vimeo.com/174242957 Communication can be a little slippery to explain--and we've all described it, unhelpfully, as 'just what I do." Caroline...
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Information toxicity?
Video

Information toxicity?

https://vimeo.com/174161567 Why didn't this trial of informational meetings for families in the ICU improve outcomes? Alex Smith at GeriPal tweeted 'no need for...
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Build your communication superpowers!
Video

Build your communication superpowers!

https://vimeo.com/171877798 Our new app takes a fresh approach: think of it as a stack of flashcards with handy phrases, sorted...
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Live from Chicago
Video

Live from Chicago

https://vimeo.com/169634085 A VitalTalk extra from the American Society of Clinical Oncology 2016 meeting in Chicago: two must-read articles--an editorial to...
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When it’s really intense…
Video

When it’s really intense…

https://vimeo.com/162702038 How can you stay present in a challenging encounter? It's not a matter of forcing yourself--in fact, what helps...
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Family dynamics
Video

Family dynamics

https://vimeo.com/164432463 Understanding just 3 elements of family functioning can enable you to be much more effective in the setup and...
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When talking to your colleagues
Video

When talking to your colleagues

https://vimeo.com/162993902 What's different about communication when you're with a colleague? Two tips that will keep you out of trouble. The...
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Beyond Naming
Video

Beyond Naming

https://vimeo.com/159838379 When you are with a patient whose emotions are running high, acknowledging their emotion by naming it can help...
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Creative tinkering
Video

Creative tinkering

https://vimeo.com/154660294 Trying for the perfect phrase? Going for perfect sometimes has a paradoxical effect--try tinkering instead! Then, track the effects...
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