https://vimeo.com/179145269 Today our blog welcomes a special guest! Check out why Taylene wants her clinicians to ask “What’s important to...

https://vimeo.com/174242957 Communication can be a little slippery to explain--and we've all described it, unhelpfully, as 'just what I do." Caroline...

https://vimeo.com/174161567 Why didn't this trial of informational meetings for families in the ICU improve outcomes? Alex Smith at GeriPal tweeted 'no need for...

https://vimeo.com/171877798 Our new app takes a fresh approach: think of it as a stack of flashcards with handy phrases, sorted...

https://vimeo.com/169634085 A VitalTalk extra from the American Society of Clinical Oncology 2016 meeting in Chicago: two must-read articles--an editorial to...

https://vimeo.com/162702038 How can you stay present in a challenging encounter? It's not a matter of forcing yourself--in fact, what helps...

https://vimeo.com/164432463 Understanding just 3 elements of family functioning can enable you to be much more effective in the setup and...

https://vimeo.com/162993902 What's different about communication when you're with a colleague? Two tips that will keep you out of trouble. The...

https://vimeo.com/159838379 When you are with a patient whose emotions are running high, acknowledging their emotion by naming it can help...

https://vimeo.com/154660294 Trying for the perfect phrase? Going for perfect sometimes has a paradoxical effect--try tinkering instead! Then, track the effects...

https://vimeo.com/156579676 Have you ever asked a patient what they're hoping for, and they reply: "I'm hoping for a cure". When...

https://vimeo.com/154206766 In the process of cultivating prognostic awareness, you'll hear patients (& families) swing from extreme to extreme. What to...

https://vimeo.com/153238570

https://vimeo.com/151929536 Two notable contributions to the public dialogue about living and dying with a serious illness appeared this week. David...

https://vimeo.com/148946421 We all have emotions while we're with patients—and we all need calibration so that we can distinguish whether we...

https://vimeo.com/145173080 Do you ever walk in with your agenda but find your patient's head is somewhere else? Try this principle...

https://vimeo.com/142914851 When you’re in the middle of a conversation, your ability to switch between fast and slow thinking can make...

https://vimeo.com/140966988 When we're in a conversation, we organize individual skills into sequences that we call 'talking maps'--these maps help you...

John was waiting in the exam room for me. I was standing outside the door, not wanting to go inside....

https://vimeo.com/139239734 The environment that happens around a patient-clinician encounter is not just about the patient's emotion--it's about yours too...