The pitfall about ‘quiet’
Video

The pitfall about ‘quiet’

https://vimeo.com/153238570
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Sent from beyond death…
Video

Sent from beyond death…

https://vimeo.com/151929536 Two notable contributions to the public dialogue about living and dying with a serious illness appeared this week. David...
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Calibrating your emotions in real time
Video

Calibrating your emotions in real time

https://vimeo.com/148946421 We all have emotions while we're with patients—and we all need calibration so that we can distinguish whether we...
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Balancing your agenda with your patient’s
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Balancing your agenda with your patient’s

https://vimeo.com/145173080 Do you ever walk in with your agenda but find your patient's head is somewhere else? Try this principle...
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Fast & Slow Thinking
Video

Fast & Slow Thinking

https://vimeo.com/142914851 When you’re in the middle of a conversation, your ability to switch between fast and slow thinking can make...
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Talking Maps
Video

Talking Maps

https://vimeo.com/140966988 When we're in a conversation, we organize individual skills into sequences that we call 'talking maps'--these maps help you...
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The wisdom of our emotions
Video

The wisdom of our emotions

John was waiting in the exam room for me. I was standing outside the door, not wanting to go inside....
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The affect you create
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The affect you create

https://vimeo.com/139239734 The environment that happens around a patient-clinician encounter is not just about the patient's emotion--it's about yours too...
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The surprising power of ‘and’
Video

The surprising power of ‘and’

https://vimeo.com/136844692 I just worked with a fantastic group of Palliative Medicine physicians in Sydney, and have a couple of tips...
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When you’re thinking too far ahead
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When you’re thinking too far ahead

https://vimeo.com/137880060 We all fall into the trap of thinking -- and then talking -- too many steps ahead of our...
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Controlling multi-tasking: getting grounded
Video

Controlling multi-tasking: getting grounded

https://vimeo.com/134880481 Have you had a moment when multi-tasking or noticing your computer took you away from a conversation, especially during...
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Learning from Pixar
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Learning from Pixar

https://vimeo.com/132878202 We've been talking about how emotions influence communication for years. But Pixar's nifty visualizations pump some new life into...
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Finding enriching colleagues
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Finding enriching colleagues

https://vimeo.com/127750373 Finding a community and colleagues who can support clinicians in improving communications skills is essential.   We can do...
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Eliciting values: an advanced move
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Eliciting values: an advanced move

https://vimeo.com/125679592 In doing goals of care conversations, one of the most common pitfalls we see is when clinicians try to...
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A daughter’s view
VitalTalk Highlights

A daughter’s view

On the cancer clinic waiting room: “It’s a very liminal place”- Greta Austin The perspective of a family member: surprise,...
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Secondary trauma isn’t communication training…
VitalTalk Highlights

Secondary trauma isn’t communication training…

The new graphic medicine story in the Annals of Internal Medicine, “Betty P," left us feeling dismayed. Great graphic style, yes....
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Connecting is not a luxury…
Video

Connecting is not a luxury…

https://vimeo.com/122568404
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Does optimism make you compassionate?
Video

Does optimism make you compassionate?

Uh, no. While it is possible to do a study that associates physician optimism with 'compassion' scores, if you relax the definition of compassion to...
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Sustainability means B+ is more than ok
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Sustainability means B+ is more than ok

https://vimeo.com/121928791 You don't have to be a genius every time you open your mouth. In fact, that aspiration might work...
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What helps in a late goals of care conversation?
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What helps in a late goals of care conversation?

https://vimeo.com/121306505 We've developed a handy talking map for clinicians who need to conduct a goals of care conversation located late...
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