Communication skills are critical under normal circumstances, but now we are faced with constraining situations as a result of the COVID-19 pandemic. How do you comfort the family member of a dying patient who can’t be by their side? Clinicians on the frontline need to communicate with COVID-19 patients and their families, but they don’t always know what to say.
VitalTalk is building on our foundation of communication tips, maps and guides to help better prepare our clinicians for communication in the age of COVID. Learn more in our paper published in the Annals of Internal Medicine.
We are also proud to announce that our COVID Ready Communication Playbook is now available in 17 languages as well as on our VitalTips App for Android and iOS (if you have the App you will need to update it). The Playbook is a compilation of scripts and tips for clinicians to reference. We are so grateful for everyone that has provided feedback and contributed to the Playbook so far.
Our Compassion is what will get us through this pandemic and we feel humbled by the dedication to patient care we have seen in our community.
With all our hearts,
– The VitalTalk Team