Learn skills that matter.
VitalTalk’s resources are organized into topics (or “tools”) that all clinicians need. Within each tool below are a series of related videos and access to “Quick Guides” to provide real-time support and reminders. Use and share these free resources with attribution to VitalTalk. For more comprehensive training, please consider our online and in-person courses.
First Steps Towards Conversation
An introduction to the VitalTalk ethos, tools, and methodology.
Core techniques and tools:
-
Disclose Serious News
5 VideosWhen giving difficult news, less is more.
-
Address Goals of Care
10 VideosSmoothing discussions about prognosis and treatment.
-
Conduct a Family Conference
2 VideosHow to build relationships with family and promote patient-centered care.
-
On-Demand Webinars
3 VideosApply key communication skills in patient encounters, especially in the time of COVID.
More communication tools:
-
Establish Rapport
4 VideosHow you start a conversation makes a difference.
-
Track & Respond to Emotion
6 VideosThings to remember when your patient is emotional.
-
Offer Prognostic Information
3 VideosHow to balance hope and realism.
-
Defuse Conflicts
3 VideosConflicts are inevitable. Here’s how to handle them.
-
Bear Witness to the End
3 VideosHelping patients find acceptance.
-
Stay Strong
2 VideosEmpowering clinicians with communication skills that stick.
-
Cultivating Your Skills
1 VideoTools to become a better communicator.
