Learn skills that matter.
VitalTalk’s resources are organized into topics (or “tools”) that all clinicians need. Within each tool below are a series of related videos and access to “Quick Guides” to provide real-time support and reminders. Use and share these free resources with attribution to VitalTalk. For more comprehensive training, please consider our online and in-person courses.
First Steps Towards Conversation
An introduction to the VitalTalk ethos, tools, and methodology.
Core techniques and tools:
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Disclose Serious News
5 VideosWhen giving difficult news, less is more.
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Address Goals of Care
10 VideosSmoothing discussions about prognosis and treatment.
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Conduct a Family Conference
2 VideosHow to build relationships with family and promote patient-centered care.
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On-Demand Webinars
3 VideosApply key communication skills in patient encounters, especially in the time of COVID.
More communication tools:
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Establish Rapport
How you start a conversation makes a difference.
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Track & Respond to Emotion
Things to remember when your patient is emotional.
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Offer Prognostic Information
How to balance hope and realism.
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Defuse Conflicts
Conflicts are inevitable. Here’s how to handle them.
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Bear Witness to the End
Helping patients find acceptance.
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Stay Strong
Empowering clinicians with communication skills that stick.
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Cultivating Your Skills
Tools to become a better communicator.
