Learn skills that matter.
VitalTalk’s resources are organized into topics (or “tools”) that all clinicians need. Within each tool below are a series of related videos and access to “Quick Guides” to provide real-time support and reminders. Use and share these free resources with attribution to VitalTalk. For more comprehensive training, please consider our online and in-person courses.
First Steps Towards Conversation
An introduction to the VitalTalk ethos, tools, and methodology.
Core techniques and tools:
Disclose Serious News5 Videos
When giving difficult news, less is more.
Address Goals of Care10 Videos
Smoothing discussions about prognosis and treatment.
Conduct a Family Conference2 Videos
How to build relationships with family and promote patient-centered care.
On-Demand Webinars3 Videos
Apply key communication skills in patient encounters, especially in the time of COVID.
More communication tools:
Establish Rapport4 Videos
How you start a conversation makes a difference.
Track & Respond to Emotion6 Videos
Things to remember when your patient is emotional.
Offer Prognostic Information3 Videos
How to balance hope and realism.
Defuse Conflicts3 Videos
Conflicts are inevitable. Here’s how to handle them.
Bear Witness to the End3 Videos
Helping patients find acceptance.
Stay Strong2 Videos
Empowering clinicians with communication skills that stick.
Cultivating Your Skills1 Video
Tools to become a better communicator.